https://www.infoq.com InfoQ Communication Articles feed https://www.infoq.com/articles/friction-fix/?utm_campaign=infoq_content&utm_source=infoq&utm_medium=feed&utm_term=Communication-articles <img src="https://res.infoq.com/articles/friction-fix/en/headerimage/friction-fix-header-1769156177973.jpg"/><p>Friction is the invisible current that sinks every transformation. Friction isn’t one thing – it’s systemic. Relationships produce friction: between the people, teams and technology. The fix isn’t Kubernetes, the Cloud or AI. The fix is changing our patterns of thinking, communicating, and organizing.</p> <i>By Cat Morris, Diana Montalion</i> Organization Collaboration Organizational Debt QCon Software Development Conference QCon London 2025 Communication Change Culture & Methods article Tue, 27 Jan 2026 09:00:00 GMT https://www.infoq.com/articles/friction-fix/?utm_campaign=infoq_content&utm_source=infoq&utm_medium=feed&utm_term=Communication-articles Cat Morris, Diana Montalion 2026-01-27T09:00:00Z /articles/friction-fix/en