More Incidents Don't Necessarily Mean Less Reliability

Craig Risi — Fri, 14 Aug 2026 12:00:00 GMT

One of the most common assumptions in engineering leadership is that a rising number of reported incidents signals declining system reliability. However, a recent article from Great Circle argues that the opposite is often true: an increase in incident counts may actually indicate that an organization's incident management culture is improving.

By Craig Risi

Presentation: The Five Stages of AI Maturity in Engineering Organizations - Where and Why Teams Get Stuck

Lizzie Matusov — Tue, 04 Aug 2026 16:00:00 GMT

Quotient CEO Lizzie Matusov explains why soaring AI spend often fails to improve software delivery. She presents a research-backed AI maturity framework designed to help engineering leaders move beyond vanity metrics like token usage, align organizational AI adoption, and address critical bottlenecks across the software development life cycle to deliver measurable business outcomes.

By Lizzie Matusov

InfoQ - Metrics

More Incidents Don't Necessarily Mean Less Reliability

Presentation: The Five Stages of AI Maturity in Engineering Organizations - Where and Why Teams Get Stuck