InfoQ - Incident Response - News

More Incidents Don't Necessarily Mean Less Reliability

Craig Risi — Fri, 14 Aug 2026 12:00:00 GMT

One of the most common assumptions in engineering leadership is that a rising number of reported incidents signals declining system reliability. However, a recent article from Great Circle argues that the opposite is often true: an increase in incident counts may actually indicate that an organization's incident management culture is improving.

By Craig Risi

Stripe Uses Graph Search and State Machines to Automate Database Remediation

Renato Losio — Sun, 09 Aug 2026 06:55:00 GMT

The engineering team at Stripe recently described how they automated database incident recovery by modeling their global infrastructure as a graph. Using graph search algorithms together with state machines, the team computes and executes remediation plans automatically.

By Renato Losio

Instacart Builds Blueberry, an AI-Powered Assistant to Help On-Call Engineers Investigate Incidents

Leela Kumili — Fri, 07 Aug 2026 14:34:00 GMT

Instacart introduced Blueberry, an AI-assisted incident response system that helps on-call engineers investigate production issues faster. It combines AI agents, operational data, and historical incident knowledge to generate grounded root cause hypotheses in Slack. It uses parallel subagents, MCP integrations, and incident history to reduce investigation time while keeping engineers in control.

By Leela Kumili

AI Is Transforming Incident Response - But the Hardest Problems May Still Belong to Humans

Craig Risi — Fri, 07 Aug 2026 12:00:00 GMT

Artificial intelligence is rapidly changing how engineering teams respond to production incidents, offering the ability to summarize incident channels, analyze unfamiliar code, suggest remediation steps, generate pull requests, and increasingly assist with diagnosis.

By Craig Risi