InfoQ - Observability - News

Instacart Builds Blueberry, an AI-Powered Assistant to Help On-Call Engineers Investigate Incidents

Leela Kumili — Fri, 07 Aug 2026 14:34:00 GMT

Instacart introduced Blueberry, an AI-assisted incident response system that helps on-call engineers investigate production issues faster. It combines AI agents, operational data, and historical incident knowledge to generate grounded root cause hypotheses in Slack. It uses parallel subagents, MCP integrations, and incident history to reduce investigation time while keeping engineers in control.

By Leela Kumili

AI Is Transforming Incident Response - but the Hardest Problems May Still Belong to Humans

Craig Risi — Fri, 07 Aug 2026 12:00:00 GMT

Artificial intelligence is rapidly changing how engineering teams respond to production incidents, offering the ability to summarize incident channels, analyze unfamiliar code, suggest remediation steps, generate pull requests, and increasingly assist with diagnosis.

By Craig Risi

HubSpot Redesigns JITA Authorization with Rule Engine Architecture

Leela Kumili — Mon, 03 Aug 2026 13:59:00 GMT

HubSpot has redesigned its Just-In-Time Access (JITA) authorization system using a rule engine architecture. The system evaluates access requests through independent rules organized as a directed acyclic graph, adding structured decision metadata, rule-level observability, and governance workflows to replace complex conditional authorization logic.

By Leela Kumili