Embracing Complexity by Asking Questions, Listening, and Building a Shared Understanding

Ben Linders — Fri, 09 Jun 2023 15:12:00 GMT

When dealing with an environment that feels complex, people commonly look for ways to reduce variability and increase control for dealing with complexity. An alternative approach is to embrace complexity by acknowledging that it exists, asking questions and listening, and constructing a shared understanding based on different perspectives. This lets us improve how we adapt on an ongoing basis.

By Ben Linders

InfoQ - Organizational Patterns - News

Embracing Complexity by Asking Questions, Listening, and Building a Shared Understanding